• Koelnmesse
  • spoga horse 04.-06.02.2023
  • koelnmesse@home
  1. spoga horse 04.-06.02.2023
  2. Help (FAQ English)
  3. spoga horse @home FAQ
  4. FAQ|Participants
  5. Video chat questions and issues

Video chat questions and issues

  • What kind of audio equipment shoud I use for video chats?

  • My camera/microphone is not recognized.

  • My camera and microphone are connected and working, but participants can't see or hear me. What can I do?

  • I got the "fetching device" message when I enter a video chat. What can I do?

  • When I enter a video chat room, the image quality is very bad and there is a lot of stutter. What can I do?

  • When I enter a video chat room nobody sees me and I don’t see anybody. What can I do?

  • Another participant is calling me, but I'm not receiving the call. What can I do?

  • Can I play videos if I share my screen in spoga horse @home?

  • When will it be possible to use the platform to make audio and video calls?

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