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Your Koelnmesse Account

  • There is already an existing Koelnmesse account under my name and/or e-mail address. How do I have to proceed?

  • I cannot find the e-mail validation for my Koelnmesse account. What do I have to do?

  • Why does the login to my Koelnmesse account not work?

  • I cannot reset my password on the login page. What do I have to do?

  • I cannot reset my password in the account menu. What do I have to do?

  • Why do I not have access to certain applications?

  • Why are not all applications shown in my Koelnmesse account?

  • Inviting additional users from the service shop does not work. What do I have to do?

  • Why is my Koelnmesse account data not transferred to other Koelnmesse applications?

  • The Koelnmesse Account menu does not load.

  • The links from the received Koelnmesse invitation e-mails (e.g. to the service shop or ticket shop) do not work.

  • How can I change the personal data in my Koelnmesse account?

  • How can I delete my Koelnmesse account?

  • I do not wish to be contacted by Koelnmesse any longer. What do I have to do?

  • How can I unsubscribe from individual newsletters?

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