Your Koelnmesse Account

• There is already an existing Koelnmesse account under my name and/or e-mail address. How do I have to proceed?

• I cannot find the e-mail validation for my Koelnmesse account. What do I have to do?

• Why does the login to my Koelnmesse account not work?

• I cannot reset my password on the login page. What do I have to do?

• I cannot reset my password in the account menu. What do I have to do?

• Why do I not have access to certain applications?

• Why are not all applications shown in my Koelnmesse account?

• Inviting additional users from the service shop does not work. What do I have to do?

• Why is my Koelnmesse account data not transferred to other Koelnmesse applications?

• The Koelnmesse Account menu does not load.

• The links from the received Koelnmesse invitation e-mails (e.g. to the service shop or ticket shop) do not work.

• How can I change the personal data in my Koelnmesse account?

• How can I delete my Koelnmesse account?

• I do not wish to be contacted by Koelnmesse any longer. What do I have to do?

• How can I unsubscribe from individual newsletters?