Koelnmesse Help (FAQ English) General information Your Koelnmesse Account Your Koelnmesse Account There is already an existing Koelnmesse account under my name and/or e-mail address. How do I have to proceed?I cannot find the e-mail validation for my Koelnmesse account. What do I have to do?Why does the login to my Koelnmesse account not work?I cannot reset my password on the login page. What do I have to do?I cannot reset my password in the account menu. What do I have to do?Why do I not have access to certain applications?Why are not all applications shown in my Koelnmesse account?Inviting additional users from the service shop does not work. What do I have to do?Why is my Koelnmesse account data not transferred to other Koelnmesse applications?The Koelnmesse Account menu does not load.The links from the received Koelnmesse invitation e-mails (e.g. to the service shop or ticket shop) do not work.How can I change the personal data in my Koelnmesse account?How can I delete my Koelnmesse account?I do not wish to be contacted by Koelnmesse any longer. What do I have to do?How can I unsubscribe from individual newsletters? ×