h+h cologne 31.03.-02.04.2023 Help (FAQ English) h+h cologne @home FAQ FAQ|Participants Video chat questions and issues Video chat questions and issues What kind of audio equipment shoud I use for video chats? My camera/microphone is not recognized. My camera and microphone are connected and working, but participants can't see or hear me. What can I do? I got the "fetching device" message when I enter a video chat. What can I do? When I enter a video chat room, the image quality is very bad and there is a lot of stutter. What can I do? When I enter a video chat room nobody sees me and I don’t see anybody. What can I do? Another participant is calling me, but I'm not receiving the call. What can I do? Can I play videos if I share my screen in h+h cologne @home? When will it be possible to use the platform to make audio and video calls? ×