• Koelnmesse
  • h+h cologne 18.-20.03.2022
  • koelnmesse@home
  • h+h cologne 18.-20.03.2022
  • Help (FAQ English)
  • h+h cologne @home FAQ
  • FAQ|Participants
  • Current: Video chat questions and issues

Video chat questions and issues

What kind of audio equipment shoud I use for video chats?
My camera/microphone is not recognized.
My camera and microphone are connected and working, but participants can't see or hear me. What can I do?
I got the "fetching device" message when I enter a video chat. What can I do?
When I enter a video chat room, the image quality is very bad and there is a lot of stutter. What can I do?
When I enter a video chat room nobody sees me and I don’t see anybody. What can I do?
Another participant is calling me, but I'm not receiving the call. What can I do?
Can I play videos if I share my screen in h+h cologne @home?
When will it be possible to use the platform to make audio and video calls?
h+h cologne 18.-20.03.2022 Logo
Impressum / Datenschutz
Copyright © 2022 Koelnmesse GmbH • Powered by Scroll Viewport and Atlassian Confluence
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close