• Koelnmesse
  • h+h cologne 31.03.-02.04.2023
  • koelnmesse@home
  1. h+h cologne 31.03.-02.04.2023
  2. Help (FAQ English)
  3. h+h cologne @home FAQ
  4. FAQ|Participants
  5. Video chat questions and issues

Video chat questions and issues

What kind of audio equipment shoud I use for video chats?
My camera/microphone is not recognized.
My camera and microphone are connected and working, but participants can't see or hear me. What can I do?
I got the "fetching device" message when I enter a video chat. What can I do?
When I enter a video chat room, the image quality is very bad and there is a lot of stutter. What can I do?
When I enter a video chat room nobody sees me and I don’t see anybody. What can I do?
Another participant is calling me, but I'm not receiving the call. What can I do?
Can I play videos if I share my screen in h+h cologne @home?
When will it be possible to use the platform to make audio and video calls?
h+h cologne 31.03.-02.04.2023 Logo
Impressum / Datenschutz
Copyright © 2022 Koelnmesse GmbH • Powered by Scroll Viewport & Atlassian Confluence
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close